Price : Free Gauteng Job Hunter
28-08-19 82 Hits

Switchboard Operator

Posting Date Aug 27, 2019
Job Number 19118886
Job Category Rooms and Guest Services Operations
Location Protea Hotel O.R. Tambo Airport, Corner York and Gladiator Streets, Rhodesfield, Johannesburg, South Africa, South Africa 
Brand Protea Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 90 hotels across South Africa, Zambia, Nigeria, Namibia, Ghana, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the ‘Coolest Hotel Brand in South Africa’, join the Protea Hotels by Marriott® team today!

Job Summary

    Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

    Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Register and APPLY Online

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

or tambo airport

  Send Message


Switchboard Operator Rooms and Guest Services OR Tambo Airport Map

Map View

Related ads

Systems Administrator C Banking Sector Johannesburg

Systems Administrator C - IRC175316 at 1 First Place, Bank City, Johannesburg, Gauteng, South Africa in FNB HR Support IT Ends 04 Sep 2019 About us, purpose, experience and qualifications about us Helpful Effective Ethical Innovative Accountable and… Gauteng

Call Center Team Leader Johannesburg

Job Title Call Center Team Leader Business Unit / Division Tsebo Facilities Solutions Job Type Classification Permanent Location - Town / City Johannesburg Location - Province Gauteng Location - Country South Africa Location - Site Sandton Inland CLOSING… Gauteng

Educator Curro Primary School Roodepoort

Educator Curro Primary School Job View Administrative Criteria Published Yes Reference Number hr/19/20/30 Start Date 2019-07-30 End Date 2019-08-30 Advertisement Details Location Roodepoort Position Type Permanent Advertisement Information Job Title… Gauteng

Operations Manager Secure Solutions Centurion

Operations Manager - G4S Secure Solutions Job Reference: G4S/TP/3620871/164105 Number of Positions: 1 Contract Type: Full Time Contract Details: Permanent Salary: R0 - R0 Closing Date: 30/08/2019 Job Category: Line Management Region / Division: Africa… Gauteng

Accounting Clerk Johannesburg

Job role We’re looking for a skilled accounting clerk who will work with our financial records and make sure they’re up to date. The records the clerk maintains might include expenditures, receipts, accounts payable, accounts receivable, and profit and… Gauteng

Report this ad