Job Title Reception Supervisor
Department General Administration
Business Unit Gauteng - Mediclinic Emfuleni
Geographical Location Vanderbijlpark
Province / Region Gauteng
Recruiter Eileen de Beer
Number of Positions 1
Closing date: 2018/09/24
Will offline applications be accepted? No
Closing date - offline applications (if applicable)
Requirements A Grade 12 or equivalent qualification or relevant experience in a hospital administration environment.
Previous experience in a supervisory capacity will be an advantage.
Intermediate knowledge of Microsoft Office suite.
An understanding of the private healthcare industry will be an advantage.
Solid knowledge of patient administration systems, policies and procedures.
Solid knowledge of human resources policies and procedures.
Displays good planning and organising skills.
Well developed problem solving and decision making skills.
Understands the interrelationships between business processes.
Ability to inspire, motivate and guide the team towards goal accomplishment and encourage teamwork.
People management skills with specific reference also to mentoring skills.
Above average client service and liaison skills.
Maintains a customer-focused mindset that acknowledges the value of the customer.
The ability to identify and demonstrate company values.
Key Outputs Responsible for the management of all processes at the hospital's reception areas.
Basic financial control e.g. monitor the handling of cash and stationery.
Conducts random documentation audits and follow-up on discrepancies.
Ensures effective human resource utilisation e.g. employee scheduling and leave management.
Ensures employee competence by orientating and training employees and conducting performance reviews.
Continuous performance and quality management.
Maintains client service principles to ensure client expectations are met.
Other Information Your contribution to the company will be rewarded with a market-related remuneration package which includes membership of subsidised medical- and retirement funds, generous leave, a thirteenth cheque and participation in a bonus scheme for qualifying staff. Candidates who are interested in applying for this position, can apply directly at http://careers.mediclinic.com For any online support please contact the Career Centre at +2721 861 1000 for assistance
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All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
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