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Walnut Road Durban



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Waiter / Waitress Durban Big Easy Hotel(Job Number: HOT04A8U)
Work Locations: Hilton Durban
12-14 Walnut Road
Durban 4001

A Waiter/ waitress is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter / waitress, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter / waitress will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

    Manage guest queries in a friendly, timely, and efficient manner
    Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
    Ensure knowledge of menu and all products
    Ensure mis-en-place is well stocked at all floor stations
    Follow correct reporting procedures if faced with issues
    Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
    Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
    Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Waiter / waitress serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    Positive attitude
    Good communication skills
    Committed to delivering high levels of customer service
    Excellent grooming standards
    Flexibility to respond to a range of different work situations
    Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    Experience in Food and Beverage department and/or industry
    Previous experience of cash handling
    Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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Schedule: Full-time
Brand: Hilton Hotels & Resorts
Shift: Day Job
Job Level: Team Member
Job: Bars and Restaurants

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