Job Title Telephonist
Department General Administration
Business Unit Kwazulu Natal - Mediclinic Newcastle
Geographical Location Newcastle
Province / Region KwaZulu-Natal
Closing date: 2018/05/11
Recruiter Aimee Petzer
Number of Positions 1
Will offline applications be accepted? No
Closing date - offline applications (if applicable)
Requirements A Grade 12 or equivalent qualification.
Previous experience in a similar environment will be an advantage.
Willingness to work shifts in accordance with the requirements of the unit.
Display solid knowledge of switchboard systems and operations.
Knowledge of Microsoft Office suite will be an advantage.
Solid knowledge of hospital emergency procedures.
The ability to communicate clearly and concisely and to listen attentively.
Displays a team approach by participating actively and cooperatively with team members.
Good accuracy and attention to detail skills in order to maintain high standards in work output.
Maintains a customer-focused mindset that acknowledges the value of the customer.
The ability to identify and demonstrate company values.
Utilises self-management techniques in order to proactively improve own performance.
Key Outputs Responsible for the operation of the switchboard which includes answering immediately, transferring of calls to appropriate person and messages taken.
Ensures relevant telephone system administration is up to date.
Ensures alarm and emergency standby lists are up to date and accurate.
Maintains client service principles to ensure client expectations are met.
Other Information Your contribution to the company will be rewarded with a market-related remuneration package which includes membership of subsidised medical- and retirement funds, generous leave, a thirteenth cheque and participation in a bonus scheme for qualifying staff. Candidates who are interested in applying for this position, can apply directly at http://careers.mediclinic.com For any online support please contact the Career Centre at +2721 861 1000 for assistance

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Policy
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

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