Price : Free Western Cape Job Hunter
12-06-18 20 Hits

Metropolitan is one of the oldest financial services brands in South Africa. With a 116 year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa’s people through affordable financial solutions that create financial growth and security.

Metropolitan operates in South Africa, but the brand is also present in 12 African countries including, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland.
Metropolitan provides financial wellness solutions that meet the needs of low income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.


Coordinate the logistical arrangements of learning and development interventions to support the Learning and Development team to deliver a consistent and excellence HR service that empowers the business to achieve its strategic objectives.



2 years HR administration experience within an insurance or financial services environment

Knowledge of PeopleSoft and Learning and Development (preferred)


Administer the nominations for the scheduled learning interventions and capture it on the relevant system

Coordinate and administer the booking of venues, accommodations and flights for the various learning interventions

Communicate the logistical arrangements via email and sms with delegates, line managers and facilitators

Process the accounts and travel claims on the relevant system

Ensure all relevant information is capture and maintained on the relevant system in line with data quality and integrity standards

Arranged Orientation & Induction to all Retail new Employees

Arranged New Beginning Workshop for Call Centre in Kempton Park

Provide Support (agenda meeting minutes) for Department Meeting

Attend to ad hoc matters

Loading test on LMS

Reinstate Mandates when the admin person is not available

Provide authoritative, expertise and advice to clients and stakeholders

Build and maintain relationships with clients and internal and external stakeholders

Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed

Make recommendations to improve client service and fair treatment of clients within area of responsibility

Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service

Develop and maintain productive and collaborative working relationships with peers and stakeholders

Positively influence and participate in change initiatives

Continuously develop own expertise in terms of professional, industry and legislation knowledge

Contribute to continuous innovation through the development, sharing and implementation of new ideas

Take ownership for driving career development

Identify solutions to enhance cost effectiveness and increase operational efficiency

Manage financial and other company resources under your control with due respect

Provide input into the risk identification processes and communicate recommendations in the appropriate forum


Business Acumen

Client/ Stakeholder Commitment

Drive for Results

Leads Change and Innovation

Motivating and Inspiring Team

Impact and Influence


Self-Awareness and Insight

Diversity and Inclusiveness

Growing Talent


Only on-line applications submitted via our careers page will be considered.

Internal Team Members must inform their manager of their application. Your manager must be aware of and support your application.


For further information please contact Khanyi Njamela who is the HC Business Partner dealing with this position on 021 917 3122.

Please submit your application via our Careers page on

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Closing Date

19 June 2018

Contact Details

Khanyi Njamela

nnjamela[at]metropolitan[dot]co[dot]za (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV's will be accepted. Only online applications submitted via our Careers page will be considered.)


All positions will be filled in accordance with our Employment Equity plan.

We also encourage people with disabilities to apply.


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