takealot.com, a leading South African online retailer, is looking for a Insurance Claims Administrator to join our Takealot Logistics Finance team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people to join us. We offer market related benefits, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
This position reports to the Financial Analyst
Your responsibilities will include:
Report all insurance claims to insurance broker
Summarize and report weekly on status of all claims (submitted, claimed, paid, outstanding)
Submit insurance claims by completing manual insurance forms or via Third Party Courier online portals
Collect all details on incidents and supporting documentation, and submit with insurance claims.
Respond to correspondence received from Franchisees, Third Parties, Insurers, Brokers, Operations and Third-Party Couriers
Invoice Third Parties, Franchisees, Third Party Couriers for reimbursement of claims.
Credit control on claims. Includes active follow up on outstanding claims, liaising with Debt Collection companies, Solicitors and Investigators and forwarding “Letters of Demand” to Third Parties/Insurers
Arrange Excess fee to be debited or credited
Deal with Third Party claims, establish liability, review Assessors appointments where necessary, obtain Police Reports
Process payments through Accounts Payable Department for Third Party payments and refunds of Excess fees
Maintain an efficient filing system for all claims
Other duties as reasonably assigned by the company
Fully comply with all Health and Safety requirements, including reporting all accidents, near accidents and hazards
Confident, professional and assertive manner (both telephone & face to face).
Excellent verbal and written communication skills.
Analytical and Results oriented
Strong organisational and administration skills Honesty and trustworthiness.
Ability to work accurately under pressure.
Strong computer skills (preferably Microsoft packages specifically Excel).
Evidence of working on own initiative.
Knowledge of South African Insurance Law
Disposition Clear and concise communicator.
Flexible and good team worker.
Conscientious Knowledge and Interests.
Qualification & Experience
Basic Accounting Qualification in Accounting
Minimum of 3 years’ experience in all aspects of a busy commercial organisation.
Claim and Debt Collections experience of working in a Commercial environment.
takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, it’s all in the execution after all. We love what we do and what we are creating.
We seek to employ Extraordinary Minds, people who are:
Experts at DOING, they can not only design but also execute
Analytical, able to use data to make decisions. Letting data decide but not consume
Competitive. Although innovation is important, GREAT requires a lot of work. This does not happen only in business hours
Curious. Always questioning the status quo
Not averse to risk
Business smart. Able to think about problems from a business perspective using technical and product input
Self-directed, taking action based on own initiative
User focused, always trying to understand a product from the users perspective
Able to communicate clearly and not afraid to voice an opinion, no matter how unpopular
We seek to Employ an Extra Ordinary Mind who:
is forthright but respectful
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is able to think about problems from a business perspective using technical and product input
is curious and challenge the status quo
is innovative and enjoys iteration
will be at the cutting edge of developing new concepts for takealot.com.
thinks like an owner of the business.
is SMART, has INTEGRITY and is HARDWORKING
If you meet the above you are an Extraordinary Mind so come and join us!
Closing date for applications:
Friday, 17 November 2017
Register and APPLY Online
Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.
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