Price : Free Western Cape Job Hunter
09-11-17 14 Hits

Introduction:
Arch is a premier retail management software package, developed, implemented, maintained and supported by Spinnaker Software in Sub-Saharan Africa. Arch is a cutting-edge product that continuously boasts first-to-market product developments.
Young professionals who want a good start, and to continue growing their IT careers, will find this an exciting company and an excellent opportunity. If you want to be part of a dynamic, innovative and growing organisation, then Spinnaker Software is the place for you.

Job Specification:
This position entails providing telephonic and on-line technical support to our client base on our POS software, Arch, using SQL as the back-end.
A function of this role is to determine whether a query is a user error or a system error. System errors are referred to Technical Consultant department.

Minimum Requirements:
BSc (IT) or IT diploma (A+; N+) or MCSE
Microsoft SQL knowledge / experience
5 – 5 years’ work experience in a similar environment advantageous
Retail background advantageous
Good communication skills in English
Good communication in Afrikaans, advantageous but not essential
Team Player
A problem solver / logical thinker
Ability to work under pressure
Reliable and dedicated
Ambitious person who is willing to put in the extra effort to advance within the company

As the nature of our business is not 8-5, please note that shift-work applies.

Weekday shift are:
07h00 – 16h00
08h00 – 17h00
09h00 – 18h00
10h00 – 19h00
11h00 – 20h00
16h00 – midnight / late (upgrade shift).

Weekend shifts are:
07h00 – 16h00

Further Shift and Overtime Information:
Staff work on average 2 Saturday and 1 Sunday shifts a month. In the week following a Saturday shift you will get 1 day during the week off.
Sundays are paid at 1.5 times overtime as Sundays are part of our normal support hours.
Public holidays are paid at 2 times overtime.
Upgrade shifts are not eligible for overtime.
A flat rate per upgrade is paid according to store size.
There is a stand-by shift, from 20h00 – 07h00, which is covered by 1 person for 1 week at a time.
A stand-by allowance is paid.

Candidate Characteristics:
Responsiveness
Discipline
Resilience
Confidence
Ability to take ownership
Attention to detail
Positive Attitude
Professional communication Skills in English
Above average communication skills in Afrikaans (Preferred)
Willingness to learn
Honesty

To Submit
A Word formatted CV
A copy of a recent salary slip
Copy of ID
Copy of qualifications / certifications

Tel: +27 21 556 2724 
Send CV: recruits@archsoftware.co.za

Should you not hear from us within 14 working days, please consider your application unsuccessful.

We wish you well in your career search going forward.

parklands, cape town

  Send Message


Customer Support Technicians / Call Logger Parklands Western Cape Map

Map View

Related ads

CLERK GENERAL III (RECON) X 2 Cape Town

Position Clerk General III (Recon) x 2 Job Type Permanent Division Essential Foods:Cape Bakeries, Duens_Epping Location - Town / City Cape Town Location - Province Western Cape Location - Country South Africa Closing date: 2019/04/04 Specific Outputs… Western Cape

DRIVER: LIGHT DUTY | Car Rental | STELLENBOSCH

Driver: Light Duty | Europcar | Stellenbosch (181120-13) - Europcar SA Job Title Driver: Light Duty | Europcar | Stellenbosch Branch/Department STEL Company Europcar Job Type Classification Permanent Location - Town / City Stellenbosch Location -… Western Cape

Greenlight Team Lead Driver Partners - Cape Town

Greenlight Team Lead - Cape Town (GLH) City Operations, Operations & Launch in Cape Town, South Africa At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get… Western Cape

IT Support Technician Forshore - Cape Town

Job ID: 7964 Province: Western Cape Region: Cape Town Central Suburb: Foreshore (Cape Town) Company: Bytes System Integration Employment Equity: African, Indian or Coloured Other Languages Required 1: English Other Languages Required 2: Number of… Western Cape

Benefits Administration Assistant Brackenfell

Job Details Job Title Benefits Administration Assistant Job Type Classification Permanent Location - Town / City Brackenfell Location - Province Western Cape Location - Country South Africa Reporting To Group Benefits Manager Closing date: 2019/04/05 Job… Western Cape

Report this ad