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Western Cape

southern suburbs, cape town

N/A

10-07-18

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SA - Cruise Consultant
Apply nowJob no: 499354
Brand: Cruiseabout (SA)
Work type: Full time
Location: Cape Town Southern suburbs
Categories: Retail

The Travel Sales consultant is responsible for delivering amazing travel
experiences. We call this “Delivering Happiness”. We know all there is to know
about the complexity of travel and take full ownership of our customer. We live
and breathe our company philosophies and uphold our resilient culture which
makes us the best company to work for.



Sales Ability :
Follow the one best way sales process
Build and manage a client base via different enquiry channels
Strong conversion ratio through knowing your competitors
Achieve monthly targets
Product Expertise:
In depth knowledge on your Top 5 destinations in store
In depth knowledge of your Top 3 customer personas in store
Continuous self-development on preferred product
Participating in supplier events, educationals and workshops
Customer Experience:
Follow the one best way Customer Experience process
Strong customer engagement driven through person to person ethos
Customer relationship management to promote the brand 
Personally deliver Amazing Travel Experiences
Systems and Processes:
Become an expert on: Amadeus, Omnis, e-customer, Compass, all supplier online booking tools and e-mail
Follow one best way blueprint to mitigate risk
Continuous development on all platforms (self and through the business)
Minimum requirements

Added advantage

Matric

Tertiary qualification

SA citizen / Relevant working visa
4 years work experience/ tertiary qualification
Travel experience advantageous

Register and APPLY ONline

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