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31-08-17 16 Hits

Applications are open for a FMCG Receivables Controller position. The position will report to the FMCG Receivables Team Leader and will be based in Tygervalley, Bellville.

Purpose Statement of the Position

In this FMCG Receivables Controller role, you will be responsible for contacting debtors, managing claims and disputes arising from customers, and the collection of outstanding payments.

Key Performance Areas would include, but are not limited to:

Operational Results

   Manage the process of contacting debtors for payments/outstanding amounts on accounts
   Send agreed and approved communication in standard formats (SMS, email letters) to serve as reminders final demands
   Manage the process of collections from order to legal action
   Monitor and manage the transactional worklist
   Ensure that the correct reconciliations are conducted
   Manage customer accounts with annual fees
   Ensure that the correct process is followed in respect of claims on discounts, returns, bottles
   Manage the process whereby to investigate the validity of claim
   Manage quality claims (glass in wine, open bottles) and stepping in where necessary
   Ensure that off-setting of in-country expenses (marketing/advertising) is deducted from invoices
   Accurate maintenance of collections and customer master data
   Ensure that the correct price or quantity categories are used
   Manage price discrepancies, deal disputes, etc.
   Collecting information for reports on the claims and disputes that have been submitted

Customer & Stakeholder Relationship Results

   Maintain a sound working relationship with stakeholders
   Build, support and maintain healthy internal and external relationships to ensure the achievement of organisational goals
   Ability to resolve customer queries/ issues
   Display knowledge of customer business challenges
   Sound knowledge of existing services offered to targeted customers, while staying informed on developments in a changing environment both local and Global.

Risk & Credit Management

   Proactive risk identification, mitigation and management
   Ensure compliance to Order to Cash policies, procedures and contracts
   Compile, submit and present various reports as required
   Knowledge of all statutory requirements which will have impact on the Collection function (Liquor Acts, National Credit Act, VAT Act, Companies Act etc.)
   Knowledge of Common Law principals which will have impact on the Collection function

The successful candidate must have the following experience/skills:

   Matric certificate and 3 – 5 years’ working experience in collections and accounts receivable for FMCG department
   Knowledge working within a collections and accounts receivable department
   Able to multi-task and work efficiently
   Excellent analytical skills
   Able to effectively prioritize daily workloads
   Strong written and verbal communication, including the ability to assertively communicate with customers to obtain timely payments
   Self-starter and able to work independently
   Working knowledge & understanding of debit/ credit entries
   Able to build relationships across departments, specifically focussing on the credit  and sales department
   Experience with MS Office applications

Applications to be sent to:

If interested and meet all requirements, please register and apply via the Distell website by logging on to and following: Home > Careers.

Closing Date: 5 September 2017

Tygervalley, Bellville

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